Obtain the label

Recognised name of a brand which is the leader for accommodation in rural environment.

The guaranty of the label on the competitive market of holiday rentals.

A good reputation and know-how recognized for 50 years.

3rd brand cited in all surveys about the notoriety of tourism business.

• 2 millions holiday-makers in “Gîtes de France” network, amongst which more than 70% are loyal customers (20% come back regularly in the same gite).
• A wide product range and demanding quality charters. For the customer, the label guarantees a quality accommodation that has been assessed and which complies with standards of comfort thanks to the rating system of Gites de France ears of corn
• The quality of the products at the fair price: confidence in the label is the main motive for choosing a Gites de France accommodation for 1 customer out of 4.
• A personalised owner’s welcome constitutes an essential value of Gites de France holidays.
• A rigorous and transparent commercial policy: edition of the descriptions, publication of the rates, use of standard rental contracts, follow-up and treatment of complaints.
• Permanent and good advice.
• Advice and guidance for the creation of accommodations.

Collaboration with the Department of health and Social service, the Veterinary service department, the Department for fraud control for legal aspects (security, water potability, sanitation, pool water quality, table d’hôtes meal…) which guarantees an information in compliance with the different regulations.

• Permanent information thanks to technical documents which are regularly updated with the latest regulations.
• Training for the new owners.
• Follow-up of the members: area meetings, follow-up of the accommodation quality, guidance and mediation in case of disputes, regular information provided thanks to “l’Actu” (a magazine dedicated to the owners).
• Creation of personal websites.

Dynamic promotion and communication policies.

Departmental policy:

• Annual edition of Anjou guide (5000 copies edited in 2008) which is available in tourist offices and by mail order.
• Website: www.gites-de-france-anjou.com (more than 200 000 visits in 2005) in constant development.
• Relation with the press all year long in partnership with the Gites de France National Federation, the CDT Anjou (Tourism Departmental Office): press releases and theme reports on troglodyte gites, garden gites … sent to the press, radio and television).
• Participations to many exhibitions with the FNGF and the CDT Anjou.
• Partnership with tourism institutions in France and in foreign countries.
• Reception all year long from Monday to Friday.

Regional and national policies:

• Edition of Anjou bed and breakfast guide (3000 copies edited in 2008). Gathering all beds and breakfast.
• Edition of national guides (New gîtes, Beds and breakfats and Tables d’Hôtes, Stopover and holiday Gîtes), theme guides (Charming Gîtes and beds and breakfats, Fishing Gîtes, Children’s Gîtes...).
• Commercial partnerships: Guide du Routard, WWF...
• A major website: www.gites-de-france.fr (7.02 millions of visits in 2004).

A permanent guidance, efficient services

• Regular satisfaction and occupancy surveys at the national or departmental level in order to better know your customers and your position.
• Availability of national regulation documents (rental contracts, invoice books, poster instructions, etc…) which guarantee a serious professional activity in compliance with the legislation.
• Partnership with several commercial businesses in order to benefit from special conditions on many services: insurance, household appliance, bedding, heating, roadsigns, etc…
• A national legal department which provides both information and aid on the regulations in force at all levels of our movement (national Federation, departmental offices, member-owners).
• A national quarterly magazine to complete l’Actu in order to have an exchange between the owners and to keep informed about Gites de France latest news (associative life of the network, useful information about the economics, tax, techniques, law, promotions….).
• Representation in the authorities.